Location-Based Service Terms

These Location-Based Service Terms (hereinafter "Terms") are intended to define the rights, obligations, and responsibilities between locarora (hereinafter "Company") and users regarding the location-based services provided by the Company.

Article 1 (Purpose)

The purpose of these Terms is to define the rights and obligations between the Company and users regarding the use of location-based services provided by the Company, in accordance with the Act on the Protection and Use of Location Information and other relevant laws.

Article 2 (Definitions)

  1. "Service" refers to location-based features that utilize user location information to provide personalized information such as nearby sellers (rental partners), pickup/return points, and rental products.
  2. "User" refers to a person who agrees to the Company's service terms and consents to the use of location information.
  3. "Personal Location Information" refers to location information that can identify an individual.
  4. "Seller (Rental Partner)" refers to a person who provides rental products or location-based services through the Company's platform.

Article 3 (Effectiveness and Amendment of Terms)

  1. These Terms become effective when the user consents to the use of location-based services.
  2. The Company may amend these Terms within the scope that does not violate relevant laws.
  3. When the Company amends the Terms, it will provide prior notice of the amendment details and effective date through electronic means.
  4. If the user does not agree to the amended Terms, they may discontinue use of the service, in which case these Terms will no longer apply.

Article 4 (Service Content)

The location-based services provided by the Company are as follows:

  1. Providing seller, branch, and product information based on the user's current or selected location
  2. Pickup and return location recommendations, route guidance
  3. Location-based search, sorting, and personalized content provision
  4. Location-based customer support and service quality improvement
  5. Other location-based services determined by the Company

Article 5 (Use and Provision of Location Information)

  1. The Company uses personal location information only for the purposes specified in these Terms.
  2. If necessary for service provision, the Company may provide personal location information to sellers, in which case the recipient and purpose will be notified and consent obtained in advance.
  3. In accordance with Article 16, Paragraph 2 of the Location Information Act, the Company retains data confirming location information use/provision for 6 months.
  4. The Company destroys personal location information immediately upon achieving the purpose of use. However, exceptions are made when retention is required by relevant laws.

Article 6 (Fees)

Service use is free, and mobile carrier data charges may apply separately.

Article 7 (Service Modification and Suspension)

  1. The Company may modify the service content or suspend provision according to service improvement, system maintenance, or business needs.
  2. The Company will provide advance notice for service suspension, but may provide post-notice in urgent or unavoidable circumstances.

Article 8 (Rights of Personal Location Information Subjects)

  1. Users may withdraw consent to the use and provision of personal location information from the Company at any time.
  2. Users may request temporary suspension or deletion of personal location information use/provision.
  3. Users may request the Company to view or notify the following information, and may request correction if there are errors:
    1. Data confirming personal location information use/provision
    2. Third-party provision records
  4. Rights may be exercised by requesting through privacy@locarora.com.

Article 9 (Rights of Legal Guardians)

  1. The Company does not, in principle, allow children under 14 years of age to use location-based services.
  2. If consent from a legal guardian is unavoidably required, the legal guardian may exercise the same rights as specified in Article 8.

Article 10 (Disclaimer)

  1. The Company shall not be liable for failures in location information provision due to circumstances beyond the Company's reasonable control, such as natural disasters, power outages, or communication failures.
  2. The Company shall not be liable for errors, delays, or omissions in location information caused by GPS signal conditions, communication environment, or device performance.
  3. The Company shall not be liable if location information provision is not performed normally due to the fault of the user or seller.

Article 11 (Location Information Management Officer)

The following officer handles personal location information protection and inquiries related to location-based services:

  • Department: Personal Information Protection Team
  • Email: privacy@locarora.com

Article 12 (Dispute Resolution)

  1. Disputes related to location information may be submitted for mediation to the Korea Communications Commission or Personal Information Dispute Mediation Committee in accordance with Article 28 of the Location Information Act.
  2. Disputes between the Company and users shall be subject to the exclusive jurisdiction of the court with jurisdiction over the Company's headquarters location.

Supplementary Provisions

These Terms shall become effective on November 10, 2025.